The website is owned by AP Promotion s.n.c., owner is Merlin Pietro & C (VAT and Tax Code 02037150238) with registered office in 37053 Cerea (VR) G. Carducci Street – Italy. Operational headquarter: in 37053 Cerea (VR) Santa Chiara Street 3 – Italy
No minimum order required. In case of orders below € 50.00 + VAT 22%, a flat-rate amount of € 7.00 + VAT 22% will be charged for order preparation and management costs. Some items are sold in non-separable standard packaging, the minimum quantity to be ordered is stated in the product sheet.
All orders must be received exclusively in written form by fax or e-mail, indicating in legible form the informations of the buyer or the company data in case of a firm/company, the destination address of the goods, the items and the quantities, the colors, models, customization if needed, as well as the desired forwarder (if different from the one employed by our company) in case of shipment of the goods and the buyer’s signature for acceptance. The delivery terms are agreed upon when stipulating the quote or order. They are calculated once the order confirmation is received and after the date of receipt of payment, as well as the time normally required to carry out the production of the required products not immediately available or provided with customization.
In the event that the preparation exceeds the terms indicated, AP Promotion will promptly notify the customer using the contacts listed in the order confirmation.
AP Promotion cannot be held responsible for any damage caused to the customer as a result of delay in shipments.
In the absence of specific or unsuitable executive files provided by the customer for the various desired customizations, our sales office will send the cost of the necessary graphic processing to the customer by e-mail. Only after the written acceptance by e-mail from the customer will our graphic studio send an executive print draft which must be confirmed by the customer by e-mail, authorizing AP Promotion to proceed with the production process.
All the colors of the products featured in this online catalog are purely indicative as they may appear on the screen with a different shade from the original.
All the ordered goods can be collected from our warehouses or sent directly to the address indicated in the order confirmation by forwarder companies (GLS or BRT) partnering with our company. Transportation fees and delivery terms will be agreed upon when stipulating the quote or order. At the explicit request by the customer, the collection of the goods can also be carried out by another forwarder specified in the order confirmation, in this case the delivery fees must be charged to the customer.
The flagpoles and the poles for flags, in case of large sizes, will be delivered by special forwarder and the cost communicated at the time of the quote request.
The buyer must always check, upon receipt of the goods, the regularity of the shipment. We recommend that you contest any damage, tampering or obvious damaged packages by affixing a special signature and writing in evidence the wording "BROKEN". In case of missing or damaged packages, the recipient must notify our company by fax or e-mail no later than 48 hours from receipt of the goods. Otherwise we will be forced not to accept any complaints or returns of goods. If the buyer finds any discrepancies between the received and the ordered goods not attributable to the carrier, he must give written notice to our company by e-mail no later than 48 hours after receipt of the goods. Otherwise you lose all right to receive refunds or additions to missing goods. Returns of goods are accepted, subject to specific authorization from the sales office, only if motivated by defects objectively attributable to our company and the complaint is received no later than 48 hours from the date of receipt of the goods. The return must be received carriage paid otherwise it will be rejected. The authorized return, in order to be accepted, must always indicate the legal details (our invoice) of the original supply. In the absence of such references, the return will be rejected.
The payment must be made by: Advance Bank Transfer payable to: AP Promotion s.n.c.
Intesa Sanpaolo S.p.A. - Cerea Agency (VR)
IBAN: IT68 Z030 6959 4041 0000 0001 977
Banca Veronese – credito cooperativo di Concamarise - Cerea Agency (VR)
IBAN: IT84 I083 2259 4000 0000 0100 592
Other forms of payment must necessarily be agreed with our administrative office and reported and countersigned at the time of the order.
These conditions are subject to Italian law. All disputes that may arise relating to the interpretation and / or execution of this contract will be the exclusive competence of the Court of Verona.